Data Privacy in EcomSolid

Welcome to the web site (the “Site”) of EcomSolid, Inc. (“EcomSolid”, “we”, “us” and/or “our”). This Site is operated by EcomSolid and has been created to provide information about EcomSolid and our cloud-based page building software tools and related services (together with the Site, the “Services”) to our Site visitors (“you”, “your”). This Privacy Policy sets forth EcomSolid's policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Services.

 

Stocking Your Data

At EcomSolid, we believe in the value of data privacy and we aim to do anything to protect valuable information from our customers. Please find out below the action we are taking in order to make sure your data is stored securely.

 

Information We Collect

We collect your Personal Data after you voluntarily provide such information, such as when you register for access to our Services or use certain of our Services. In addition, when you interact with EcomSolid through the Services, we receive and store certain information that may contain Personal Data. EcomSolid may store such information itself or such information may be included in databases owned and maintained by EcomSolid affiliates, agents or service providers. The Services may use such information in order to provide the Services, provide customer support, debug issues, and research usage modes not known to EcomSolid ahead of time.

 

Non-Identifiable Data

When you interact with EcomSolid through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. EcomSolid may store such information itself or such information may be included in databases owned and maintained by EcomSolid's affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

 

Your Personal Data Information

EcomSolid uses your Personal Data in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. EcomSolid and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. EcomSolid and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at support@ecomsolid.com.

 

Application integration

In order to facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (“App Credentials”) that helps us access these third-party SaaS application accounts on your behalf. We store your App Credentials in an encrypted form. When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this Policy. You should note that EcomSolid shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.

 

Links to Other Websites

‍This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by EcomSolid (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that EcomSolid endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

 

Security

‍ EcomSolid takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to EcomSolid via the Internet.


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