Storing your data
At EcomSolid, your data is a matter taken very seriously and we are committed to thorough steps to maintain your data privacy. Find out more information below.
The information we collect
Personal Identifiable Information
Your Personal Identifiable Information is collected when such information is voluntarily provided to us by you as the user.
For example: When you register for access to our Services or use certain features of our Services. Additionally, when you interact with EcomSolid through the Services, we receive and store certain information that may contain your Personal Identifiable Information. EcomSolid may store such information itself or such information may be included in databases owned and maintained by EcomSolid affiliates, agencies, or service providers. EcomSolid may use such information in order to provide better services, more personalized customer support, debug issues, and research usage models not known to EcomSolid ahead of time.
Personal Non-identifiable Information
When you interact with EcomSolid through the Services, we may receive and store certain Personal Non-identifiable Information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. EcomSolid may store such information itself or such information may be included in databases owned and maintained by EcomSolid's affiliates, agencies, or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers.
Your Personal Identifiable Information is not available or used in this process.
How we use your information
For instance, if you contact us by email, we will use the Personal Identifiable Information you provide to answer your question or resolve your problem. Also, if you provide Personal Identifiable Information in order to obtain access to the Services, we will use your Personal Identifiable Information to provide you with access to such services and to monitor your use of such services. EcomSolid and its subsidiaries and affiliates may also use your Personal Identifiable Information and other Personal Non-identifiable Information information collected through the Services to help us improve the content and functionality of the Services, to better understand our users, and to improve the Services. EcomSolid and its affiliates may use this information to contact you in the future to let you know about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to opt out of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at email@example.com.
In order to facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (App Credentials) that helps us access these third-party SaaS application accounts on your behalf. App Credentials are always stored in an encrypted form. When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this policy. You should note that EcomSolid shall have no liability or responsibility for the privacy practices or other actions of third-party applications for which you provide us with App Credentials.
Link to other websites
EcomSolid takes information security extremely seriously. We have security methods implemented in place to protect your Personal Identifiable Information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet connection or email transmission is ever fully secured or error-free. In particular, emails sent to or from the Services may not be secure. Therefore, it is advised that you actively take special care in deciding what information you provide us via email. Please keep this in mind when disclosing any Personal Data to EcomSolid via the Internet.