Facebook Messenger Live Chat Add-on

Adding Facebook Messenger Live Chat to your Store

Step 1: Open the Library, click on Addons > "Default" and you will see our "Facebook Messenger Live Chat" Add-on.

Step 2: The Facebook Messenger pop-up box will appear on the bottom right of the screen. You can now customize your greeting message & decide if you want it to be displayed automatically. 

That's it, now let's see how you can configure your page ID and your domain whitelisting. 

Retrieve your Facebook Page ID

First, you’ll need to retrieve your Facebook page ID. You can do this by navigating to your page, clicking on the About tab, and scrolling to the bottom of the page. There, you will see your page ID (It should be a number). Copy and paste it into the input on the left settings sidebar.

Whitelist your Domain

Next, you’ll need to navigate to Setting -> Advanced Messaging on your page. Under "White-listed domains", type in both the HTTP:// and HTTPS:// variants of your domain to ensure it works for 100% of users. Then click the SAVE button.